Provide Information on Services
Patient Arrives at Hospital
- Is the Patient a Private Paying Patient?
- Is the Patient an Insurance-Covered Patient?
YES
- Private Patient Registration
- Collect Personal Details
- Direct to Waiting Area
- Collect Payment
- Vitals Taken by the Nurses
YES
- Insurance Patient Registration
- Collect Personal Details
- Verify Insurance Information
- Direct to Waiting Area
- Vitals Taken by the Nurses
Diagnostic Tests
Consultation with the Specialist/Doctor
- Is Further Testing/Procedures Required?
- Doctor Reviews Test Results
YES
- Schedule Tests/Procedures
- Arrange Date/Time
- Provide Preparation Instructions
YES
- Doctor Prescribes Treatment Plan
- Doctor Provides Prescription or Treatment Plan to Patient
- Patient Proceeds to Pharmacy for Medications (If Prescribed)
- Pharmacist Dispenses Medications and Provides Instructions
- Patient Receives Discharge Summary and Follow-up Instructions
Patient Makes Follow-up Appointment
(If Required)
- Is Further Testing/Procedures Required ?
- Is the Patient Discharged ?
YES
- Admit to Inpatient Ward
- Complete Admission Procedures
- Assign Room/Bed
- Begin Treatment Plan
YES
- Provide Discharge Instructions
- Set Follow-Up Appointments
- Arrange Transportation (if needed)
- Handle Billing/Insurance Settlement