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Dukes Neurosurgery and Specialist Hospital

Privacy Policy

Effective Date: October 30, 2023

At Dukes Neurosurgery and Specialist Hospital Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data. By accessing our services or providing your information, you agree to the terms described in this policy.

1. Information We Collect:

We may collect the following types of information:

a. Personal Information: This may include your name, contact details, date of birth, and other identification data.

b. Health Information: We collect medical records and information related to your health and treatment.

c. Payment Information: When you make payments to us, we may collect your financial details, such as credit card information or billing information.

d. Communication Data: This includes information related to your interactions with us, such as emails, messages, and phone calls.

e. Website and Device Information: We collect data regarding your use of our website, including your IP address, browser, and device information.

2. How We Use Your Information:

We use the information we collect for the following purposes:

a. Medical Treatment: To provide you with medical care, including diagnosis, treatment, and medical records management.

b. Billing and Payment: To process payments for services rendered.

c. Communication: To communicate with you about your health, appointments, and other relevant information.

d. Improving Services: To analyze data and improve our medical services and patient care.

e. Marketing: With your consent, to send you promotional material, newsletters, and information about our services.

3. Data Security:

We take appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the safety of your information.

4. Data Sharing:

We may share your information with authorized personnel and entities involved in your medical care. This may include healthcare providers, insurance companies, and government agencies as required by law. We do not sell or rent your personal information to third parties for marketing purposes.

5. Your Choices:

a. Access and Correction: You can request access to your personal information and ask for corrections or updates.

b. Consent: You can withdraw your consent for marketing communications at any time.

6. Cookies and Tracking:

Our website may use cookies and other tracking technologies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

7. Changes to this Policy:

We may update this Privacy Policy as necessary. Any changes will be posted on our website with the updated effective date.

8. Contact Information:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Dukes Neurosurgery and Specialist Hospital Ltd
15 Olayeni Abiola Street,
off Salvation Road
Opebi Ikeja, Lagos, Nigeria
Phone Number: 0803 438 4365
Email Address: info@dukesneurosurgerysh.com

By using our services, you acknowledge that you have read and understood this Privacy Policy, and you agree to its terms and conditions. We are dedicated to safeguarding your privacy and ensuring the confidentiality of your personal information.

This Privacy Policy was last updated on October 30, 2023.

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